Privacy Policy

Privacy Policy for Little Brook Glamping 

 

At Little Brook Glamping (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us. Please read it carefully.

 

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and postal address.

• Booking and Payment Information: Reservation details and payment information (processed securely via third-party providers).

• Device and Usage Data: IP address, browser type, pages visited, and general analytics data.

• Marketing Preferences: Your opt-in status and communication preferences.

 

2. How We Use Your Information

Your information may be used to:

• Process bookings and payments.

• Communicate with you regarding your stay.

• Provide customer support and respond to inquiries.

• Improve our services and website.

• Send promotional updates (only if you’ve opted in).

 

3. Sharing Your Information

We do not sell your personal data. We may share it with:

 

• Service Providers: For services such as booking management, payment processing, and email communications.

• Legal Authorities: If required by law or necessary to protect our legal rights.

 

4. Data Security

We take appropriate technical and organisational steps to safeguard your information. Payments are handled by secure, PCI-compliant third-party processors.

 

5. Your Rights

Depending on your location, you may have the right to:

 

• Access your personal data.

• Correct or delete your information.

• Withdraw consent for marketing.

• Lodge a complaint with a data protection authority.

 

To exercise these rights, contact us at: info@littlebrookglamping.com 

 

 

 

 

6. Cookies and Tracking

We use cookies to personalise your experience and analyze website usage. You can manage cookie preferences in your browser settings.

 

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices and recommend reviewing their policies.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a new effective date.

 

9. Contact Us

If you have any questions about this policy or your data, contact us at:

Little Brook Glamping

Email: info@littlebrookglamping.com

Address: Little Brook Farm, 15 Reigate Road RH2 8QH